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SadPotatoX's avatar
SadPotatoX
New Traveler
17 hours ago

Unbanned After “Gameplay Enhancement” Ban (No Explanation)

Hello,

I wanted to share an update on my ban in case it helps others in similar situation. My account has been unbanned and there is no longer a penalty on it. I did not recieve any notification, I found out when I checked my penalty history today.

My Apex account was permanently banned on 20th Feb 2026 with the reason "Gameplay Enhancement."

I submitted multiple appeals, all of them were denied with the standard response that the sanction was correctly applied. After first couple appeals I made a post here in the forums get some answers, rant, and find similar cases and there are a lot of them indeed.

My first post: Account-banned-for-competitive-advantage

My rant: Actual-reason-for-gameplay-enhancement-ban-wave

My last post: 10th-appeal-denied--dissappointed

After my 10th appeal, I had no option left to contact TOS team, I did submit multiple forms but I got no response. 

I still don't know what caused the ban. However here are some points to consider before you lose all hope.

- All Appeals being denied does not always mean the case is final (so don't be dissappointed)

- Some bans may be reviewed later or reversed without communication (if you didn't cheat)

If you are in a similar situation, please document your case. Download your Apex account data from EA's website. In your appeals ask for the actual detailed reason for the ban - if you still get your appeal denied then don't spam, allow the team to look into the issue.

NOTE: DO NOT GET A REFUND ON YOUR PURCHASES IT WILL VIOLATE TOS AND YOUR ACCOUNT IS COOKED

Also, before I got unbanned, someone I know on reddit also got their ban removed without any notification as well and earlier multiple streamers got their bans revoked for the same gameplay enhancement ban. I hope TOS shares an update on this matter asap as so many people are dealing with the same situation. 

** I didn't not get in touch with any EA dev or anyone internally. I just didn't care after a while but I am definitely happy now. Check my sick stats yoo, definitely ban worthy 

Thank you for reading!  

3 Replies

  • I am currently reappealing for the 9th time. And I am still banned. Today is my birthday, but sadly, there is no gift like this.

  • tokomaro's avatar
    tokomaro
    Seasoned Newcomer
    9 hours ago

    I just sent out my 3rd appeal after being denied 2 other times, I wrote a twitter post, wrote a forum post that I'm not even sure if it's still up or if they deleted it. And hoping my case actually be handled by a human soon so I can get unbanned and play the game again. I read your original post and it inspired me to keep reaching out to EA in hopes they reverse this false ban and now seeing this I believe there's actually a chance, thank you, and hoping I get unbanned soon as well.

  • If your ban is recent then please wait, I am sure somebody is going through the bans manually and unbanning people. Since the number of banned accounts is huge it will take some time. Atleast that is what I think is happening. Avoid making new accounts as they'll get banned as well, there is a huge number of people who reported on this. 

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