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mrvncyberfalcon's avatar
mrvncyberfalcon
2 years ago

Not recieved items after buying battle pass season 18

Hi, I did not get my battle pass unlocked on buying season battle pass. It still shows locked.  My 950 apex coins gone ?!!! I also bought next season 19 pass.. that is not showing as bought as wel...
discussion
mrvncyberfalcon's avatar
mrvncyberfalcon
2 years ago

Have you already checked if the transaction was successful?

Ans :
Yes , the txn was successful on steam, I autorized it ,, then i got 1000 apex coins , then i clicked on battle pass buy season 18.

Then I even used coins to purchase the season 19 prem BP pass that is in store currently.

But my BP levels are still showing locked.

I tried restarting the system also , but still the same results.

 

TheRedLion93's avatar
TheRedLion93
2 years ago
@mrvncyberfalcon Well I don't know about Pre-ordering Season 19 because I play PS5.

In my opinion, if you're not getting anything for the future battle pass I would assume you're not suppose to get anything.

Now if this issue is based off Season 18, then I would suggest contacting EA Support to take a look at your account.
  • mrvncyberfalcon's avatar
    mrvncyberfalcon
    2 years ago

    Yeah RL .

    The season 19 is like a benefit of 50 stars or something u get if u purchase early. SO thats not the issue. Its mainly that sesaon 18 BP is not reflecting. I am on level 48 and no premium items are unlocked inspite of BP purchase.

    • TheRedLion93's avatar
      TheRedLion93
      2 years ago

      Hey @mrvncyberfalcon 

      I just researched this Pre-order and you were correct!

      So with that being said you need to go to EA Support and email them this issue so they can take a look into this.

      However,

      it could be a bug or glitch due to this new option they added.

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