Forum Discussion

KrypticAlduin's avatar
9 hours ago

Profile not permitted to play online

Anyone else find a solution to this issue? Did everyone else get kicked from the game and not able to load back in? 

7 Replies

  • DaveBLee's avatar
    DaveBLee
    Seasoned Newcomer
    8 hours ago

    This started happening to me just today. Xbox Series X. 
    I've deleted saved data for Apex
    I've cleared alternate wired MAC address

    Force stopped Apex and did a full reboot of the Xbox.

  • DaveBLee's avatar
    DaveBLee
    Seasoned Newcomer
    8 hours ago

    And just as I posted this, while sitting on the Apex [retry] screen, retry worked. My issue is resolved, but not immediately after any of the above mitigations.

  • _nZangetsu_'s avatar
    _nZangetsu_
    Seasoned Newcomer
    3 hours ago

    I was pred before the glitch and was reset to rookie 4. So i got off. I just restarted my game now a couple hours later and I'm at Plat4... they didn't even put me back were I was..... 😡 and of course you can't get a response or any help

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