Re: Apex account banned (didn't received any e-mail at all)

Hey @EG_suz. 

I'm afraid that account bans aren't something we would be able to investigate here on Answers HQ. The Terms of Service team would need to investigate your account and determine if the ban could be overturned. 

For more information on how to set up a case with them check out the EA Help website. The TOS team will get back to you via email as soon as they can. 

/Kent