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EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
3 years ago

Re: Didn't receive apex coins after using code

Hey @peqchii,

Quick question: I don't suppose you play Apex Legends on Steam?

5 Replies

  • peqchii's avatar
    peqchii
    3 years ago

    I do but it didnt allow me to enter in the code in apex, it gave this message, I tried to look on steam and found no place to put the code 

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    3 years ago
    @peqchii,

    I think I know the issue then: If you play on Steam but redeemed the code via EA, you'll need to start the game up via the EA app in order to get your Apex coins. It's a weird quirk where progress is carried over between the two, but they're still separate platforms, if that makes sense.

    Try launching Apex via the EA app, and let me know if your coins show up. 🙂
  • LiLBoatS2's avatar
    LiLBoatS2
    2 years ago

    What about if this same thing happened to me but I play on PlayStation 4?

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