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r1ggedgame's avatar
r1ggedgame
Seasoned Ace
4 years ago

Re: Heirloom % chances higher

@zyk0sko4pi0 saying opening 500 packs will get you a heirloom is not really true.
i play since S3, i guess i have opened way past the 500, but still no heirloom (im not really keen on having one, so doesnt matter that much). i read once that its 500 packs you paid for ... not the ones you get through the battlepass/challenges/events.

5 Replies

  • dSKyNafinchin's avatar
    dSKyNafinchin
    Hero (Retired)
    4 years ago

    @r1ggedgameIncorrect. You are guaranteed to pull heirloom shards from your 500th Apex pack collected. This included all free packs awarded for increasing account level, increasing Battle Pass level, event reward packs, packs from treasure hunt rewards and whatnot. Purchasing Apex packs only accomplishes increasing the amount of packs you have opened. Also, you have an incredibly minuscule chance of pulling heirloom shards prior to opening 500 packs.

    As an example, if someone has been playing Apex since it launched in 2019, and has maxed every Battle Pass, collected all treasure packs and all packs from CE's (essentially collecting every single available free Apex pack from launch until today), they would still come up around 50 packs short of 500. I have been playing since launch, and just now received my first heirloom on the 3-year anniversary, Lmao

    Check out the link below, for an (unofficial) Apex pack calculator, which can give you a pretty good idea of how far away you are, if you enter accurate information. Hopefully you'll get yours soon! Best of luck!

    https://mike.zarandona.com/coded/apex-packs-calc/

  • r1ggedgame's avatar
    r1ggedgame
    Seasoned Ace
    4 years ago

    @dSKyNafinchinyou sure ? this forum has quite some posts from ppl complaining having opened over 500 and not getting *, even getting accused from the support of pulling pranks on them ...

    https://answers.ea.com/t5/Spielinformationen/Wraith-Heirloom-Set-100-Garantie-nach-500-Pack/td-p/7673625

    https://answers.ea.com/t5/Bug-Reports/Opened-500-Packs-and-Still-no-Heirloom-Shards/td-p/8848056

    https://answers.ea.com/t5/General-Discussion/I-have-opened-500-Apex-Packs-and-did-not-get-the-Heirloom/td-p/8764624

    And regarding to luck ... i dont even want the stuff, the animations are pretty annoying to me imho. i just wanted to point out that its not sure that you get one at the 500th box.
    With my "luck" i end up with the fricken boxing gloves or the balisong, items i would not even see bcs i dont play those chars 😉

    Same as always with EA, intransparent to the max ... otherwise they would just have made a pack counter  for the player to see ...

  • dSKyNafinchin's avatar
    dSKyNafinchin
    Hero (Retired)
    4 years ago
    @r1ggedgame Positive. Check out the calculator I linked in my first response. It will give you a good idea of where you're at, as long as you provide accurate information.

    No need to worry about getting an heirloom you do not want. They changed that some time ago, and now, you simply receive 150 "heirloom shards", which allow you to choose and purchase your desired heirloom set.

    See below response from @EA_Kent regarding a player that was sure they had opened 500 packs already

    "Unfortunately that's not really something we can help with here on Answers HQ. You can try reaching out to the EA Help team so they can pull up your account, but in every case I've seen like this there just hasn't been enough packs opened on the account to trigger the heirloom shards. If you keep opening packs you'll get them once you hit 500."

    Link to EA Help team, in case you want to reach out to them, and have them pull up your account:

    https://help.ea.com/en/help/faq/contact-ea-help/
  • r1ggedgame's avatar
    r1ggedgame
    Seasoned Ace
    4 years ago

    @dSKyNafinchini checked on of those sites after reaching lvl 500 somewhat summer 2020.
    As i said im not keen on having one. If i ever should get that stuff (which i dont really believe ... ill bet anyone my lvl has gotten way more gold items than i have ... compared it to my mates), i will rather spend it on that BH skin, looks better to me.

  • dSKyNafinchin's avatar
    dSKyNafinchin
    Hero (Retired)
    4 years ago
    @r1ggedgame If you have spent that much money on Apex packs (500 packs in less than a year is way more than just free packs received), I would reach out to the support team, because they can pull up your account and see the exact numbers. It's coded into the game, so I'd be willing to bet that you are off on your count. There's not really anything that can be done on here, because we just have to take your word about your pack count, and people are usually off, as mentioned by the EA community manager that I quoted. My best advice would be to reach out to support. Definitely hope they can get it sorted out, if you are indeed some sort of a fluke!

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