Forum Discussion

Re: i did not receive any heirloom shards from the Apex Anniversary Packs

@SpyrosFPS I believe this does not apply to the anniversary event as it was not an heirloom, and I even don't agree with this statement because that means that the packs can be manipulated and there are few things totally wrong about this.
1- when an event is launched and I buy the packs then I SHOULD NOT be forced to open it during the event itself, that is just BS .......I bought it so I should get it.
2- when someone buys packs the content of the packs should be fixed and should not change after a period of time, the system should not be linked to the time period, it should be linked to purchase type.... which is another BS.
3- this information were published when the shards were introduced but because the event was different then they should have given new information to confirm what is going to happen, this is called negligence and laziness

2 Replies

  • @maximas1986 The contents of the event pack don't change, you can open whenever you want. Since he has 24 packs but the not one containing shards which you get after you fill 24/24 progress bar, he didn't receive them.

    That being said since a lot of money is involved, his best bet would be to contact a dev. These support staff don't know jack, and will only give you vague replies.


    @i_Melody_TTV did you get all 24 items from the event when you opened the pack later? I believe you should have, as confirmed by a dev.