Re: My APEX EXOTIC shards are gone
@AAAXQZ123 Certain countries, (such as Japan) have laws that places an expiration requirement on any bought in-game currency, (such as Apex Coins and Exotic Shards), as such, these currencies sadly expire 180 days after they're purchased on accounts living in places where this law applies. This also means that EA/Respawn won't be able to restore any expired currency.
Seeing as most of your coins were purchased on May 8th 2024, those coins would be expired as they're more than 180 days old, (as of today, (November 18th, 2024), these were bought 194 days ago).