Recovered my Hacked Account - Stay Safe!
I’m shocked that my account was hacked, but ea was amazing about helping me get my account back. Keep an eye out and contact ea support immediately. My EA account email was changed and unlinked from my PSN, they were able to gain me access into my account within 30 minutes. It took about an hour for me because I had accidentally made a new account when booting up Apex. I have everything back and have increased security on my account. Very grateful for the support
Hi laur3ncart3r,
That is so great to hear laur3ncart3r! Thanks for sharing that with us. I'm glad you were able to recover your EA and beefed up the account security on it since. And I appreciate you sharing this PSA to help others stay vigilant because finding out you've been compromised is never nice.
If security and online safety is something you're interested in learning more about, I can't recommend enough checking out EA_Kuba and EA_Kalina's security newsletters for the top tips on staying safe online and protecting your information. Here are a few from 2025:
- EA Forums Online Security Newsletter - Volume 1 - How do you download games and applications safely?
- EA Forums Online Security Newsletter - Volume 2 - Basic rules of security for your online account.
- EA Forums Online Security Newsletter - Volume 3 - Biometrics, passkeys, and the passwordless approach to online safety
- EA Forums Online Security Newsletter - Volume 4 - EA Javelin
- EA Forums Online Security Newsletter - Volume 5 - The Psychology of Password Creation
- EA Forums Online Security Newsletter - Volume 6 - The Psychology of Phishing
- EA Forums Online Security Newsletter - Volume 7 - Reporting vulnerabilities in EA games and products
- EA Forums Online Security Newsletter - Volume 8 - Cloud security
- EA Forums Online Security Newsletter - Volume 9 - Cybersecurity Awareness Month
- EA Forums Online Security Newsletter - Volume 10 - Privacy & Data Protection in Online Games
- EA Forums Online Security Newsletter - Volume 11 - Security Focus: The Weakest Link
And here are some of the previous newsletters from the older forum - AHQ:
- EA_Lanna
