Steam Account Linked to Foreign EA Account, Can't Play Games

Hi everyone,

I'm having a very confusing problem and need some advice from anyone who may have experienced something similar.

My Steam account (under the name Rachel) was automatically linked to an unknown EA account, with an email address that starts with ju* and ends with @autoimmunni.ru. When I try to launch an EA game, I get an error message stating, "Your account cannot be linked because Rachel's Steam account is already linked to another EA account."

I never created an EA account with that email address and don't have access to it. I've tried to find a way to unlink it myself, but I can't do it without logging into the unknown EA account.

Has anyone else experienced a similar issue?

How did you resolve it?

Can EA customer support help me unlink my Steam account without me having to access the wrong EA account?

I would greatly appreciate any help or advice from this community. Thank you!