I emailed EA Help about missing Apex Coins on my Xbox 1 S, and received an email saying it was fixed. I logged in to Apex Legends on my Xbox again, and nothing happened. I checked Microsoft, and I didn't get the refund. What do I do?
Community ManagerHi @parryoctopus8,
Can you share a bit more about what's happening here. Did you request help for the missing coins or for a refund?
- EA_Lanna
Community ManagerHi @parryoctopus8,
Ok thanks for the added context.
What EA can do is help with the missing content. You'll need to get in touch with the EA support team directly for that. Please gather proof of purchase and attach it to your help case.
- EA_Lanna
Community Manager
