Forum Discussion

4 years ago

Suddenly banned for Cheating!

In the middle of a match on Monday the 24th of May I was suddenly banned without warning and haven't been able to play since. I don't know if it's a false flag or perhaps a mistake on the part of the...

discussion

x--Fusi--x

Seasoned Ace

4 years ago

@Yachi-TsukuGami This is of course annoying, but I would contact EA Support. The best way to get information about your account is to contact EA directly. Open a ticket or request a live chat / phone call.
https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

Contact
https://help.ea.com/de/contact-us/
https://twitter.com/EAHelp/
http://www.facebook.com/EAHelpHub/

Yachi-TsukuGami

4 years ago

I just finished sending another case report to them. I'm awaiting feedback on this incase it's effective. Thank you very much. I'll look at the links you have, since honestly if there's a way to physically talk to someone from there I feel I'd actually gain more since then I can properly explain what's going on and give details if necessary for review.

Thank you