What causes the extremely high package loss?

@hayhor If I sell you something and it arrives damaged to you because the postal workers played football with the parcel, I will not take ownership. I will provide you with a choice for parcel carriers, recommend you the more expensive tracked & insured shipment option and make sure I pack the product well. If you choose the cheap, uninsured option, it's your problem if the product arrives damaged. If you did choose insured, then it's on you to report the problem to the post office and not pick up the parcel. I'm not going to replace your product on my expense if it's not my fault, it's just not right. I know some companies do this, fearing that vocal customers will scare many others, but i don't agree with this, as this rewards ignorance and entitlement across customers.