@RichBoiLarry Definitely. Thats the real difference in why one is bad and the other isn’t. It’s the apparent methodology they use; auto response vs real-time response. Cause I bet that if you still would’ve gotten a negative response (not getting account back but kindly stated why) that you would still rate the CS higher than EA’s.
As far as I’ve seen regarding the BP you just get your acc back. If a hacker (or just someone who had access to your account by what means it was) purchased stuff and such, the TOS leave the bought stuff on your account as it ‘was your responsibility to protect your account’. So you won’t get more levels on the BP or leniency in any way unfortunately
