Wrongful Ban Appeal: My Hacked Account Got Perma‑Ban, I Never Cheated
Dear EA Team,
My account kaivex017([edit: email address removed]) was permanently banned for COMPETITIVE_ADVANTAGE on Jan 2, 2026. I have never cheated.
My DSAR (Request‑2854965) proves my account was hacked before the ban. Unauthorized logins and account modifications are shown in official records. EA backend flagged my account as BANNED_ACCOUNT_TAKEOVER.
I filed multiple appeals but only received template replies with no real manual review.
Please manually check my DSAR evidence. The suspicious matches were done by hackers. Kindly lift my unfair permanent ban.
Thanks,
kaivex017
Ban date: Jan 2, 2026
[Attachment removed by CM, please do not share personal information publicly on EA Forums. EA_Claus]
Hey kaivex017,
We can't manually review your ban on the EA Forums; the EA staff here doesn't have visibility into your accounts or bans.
Please submit a new dispute form, including any and all information you believe could help our terms of service moderation team reconsider their previous decision.
Also, have you already reported the violation and resecured the account with one of our advisors? If you haven't, please do so, so you can add the case number to your new dispute form.
Thank you for your patience with this.
