I am getting the 0x887A0006 – “DXGI_ERROR_DEVICE_HUNGerror... I reinstalled initial drivers for the 5700 xt, and it still didn't even resolve the issue! I only noticed it after 19.7.1. Is there a fix for this anywhere??? I have installed 19.7.2 and 7.3...still hasn't worked. I installed the game again as well, nothing...

@FatAndChillGamer I discovered a fix, it's working for the 5700xt, on drivers 19.7.4. it may work on previous releases.All I did was simply disabled Enhanced sync, and turned on Radeon Image Sharpening.

0x887A0006 – “DXGI_ERROR_DEVICE_HUNG

13 Replies

EA_Barry
Community Manager
6 years ago
@FatAndChillGamer

Try 19.7.4 which was released just yesterday:

https://www.amd.com/en/support/graphics/amd-radeon-5700-series/amd-radeon-rx-5700-series/amd-radeon-rx-5700-xt

If you see the same thing with that driver set then try the drivers from before 19.7.1

Let us know your results, thanks.
_S7ORM-BRINGR
6 years ago
@EA_Barry I am getting the same error from the start of Season 2. I really enjoy the fact that I bought the battlepass, that I can’t use, but maybe that’s what the game is all about?

Gpu: RTX 2080, latest drivers
HuckleBerryFick
6 years ago
I am getting the same error pretty often.
Any luck with a fix? Tried multiple drivers and a bunch of other junk.
RTX 2080 user
FatAndChillGame
6 years ago
@EA_Barry I have updated to these drivers, I receive the same error.
FatAndChillGame
6 years ago
@_S7ORM-BRINGR I feel the same way. I am also wasting my battle pass
FatAndChillGame
6 years ago
@FatAndChillGamer I discovered a fix, it's working for the 5700xt, on drivers 19.7.4. it may work on previous releases.

All I did was simply disabled Enhanced sync, and turned on Radeon Image Sharpening.
EA_Barry
Community Manager
6 years ago
@FatAndChillGamer

Thanks for posting.

Can anyone else confirm the above fixes this?

Thanks.
_S7ORM-BRINGR
6 years ago
@EA_Barry wrote:
@FatAndChillGamer
Thanks for posting.
Can anyone else confirm the above fixes this?
Thanks.
Nope. RTX 2080 user here. The game is crashing after approximately 1-2 minutes into it. I can't play a game that I gave money for, this is ridiculous, I WANT MY MONEY BACK!!!!!
FatAndChillGame
6 years ago
@_S7ORM-BRINGR Sorry if I had an rtx 2080 i'd try to look into those settings. Hopefully someone can confirm about the 5700xt's though :0
FatAndChillGame
6 years ago
@EA_Barry Same things happens with 19.7.5.... turn on enhanced sync, games crash right away. Turn it off game works OK

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0x887A0006 – “DXGI_ERROR_DEVICE_HUNG

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