1 player in queue after being hacked and banned

Question

My account got hacked, but when i recovered it, it was banned. I got the ban overturned but now whenever i try to queue up to get into a match it keeps saying 1 player in queue for hours till i get disconnected from the game for being idle. I havent been able to get into a game for the past 5 days now. When i switch to another account i used a long time ago it works fine or even my brother's account. Is there a way i can get a fix? Ive seen a lot of people with this issue but with no solutions. (Copied from another user but having the same issues and need help resolving it)

masterspartan06 · Answer

I have had this issue for over 2 months with with zero help from EA or these forums. I have been replying to othe users and mentioning the issue in every thread new or old i can find. It is unacceptable that we are being treated like this. This issue apparently was happening 3 months ago and some people got their accounts fixed but now it's like ghost town.

derkky · Answer

Yup. I also started dealing with this issue as well. If an EA rep sees it my account is the same as my display name here.

castilho0 · Answer

+1 same for me, account hacked by .ru email got it fixed and unbanned and only thing that works now is training, and I think we cant even link another account to steam, what a great company

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1 player in queue after being hacked and banned

3 Replies

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