3 years ago
1 year of trying to find out the reason for the ban from Ea games.
Hey, It all started in October 2022 when I noticed various problems in my account. Every time I entered the game, my account would say that my password was incorrect, so I would reset my passw...
- 3 years ago
Sorry to hear about all of that.
The first thing you need to do before trying to dispute the ban is recover your hacked account.
If you believe you have been hacked take appropriate measures to secure your account and associated E-mail account https://help.ea.com/en-gb/help/account/secure-hacked-ea-account/
After you have recovered and secured the account you can try to dispute the ban.
If you believe that a sanction (Suspension/Ban) placed on your account was by mistake you should reach out to the Terms of Service team https://help.ea.com/za/help/account/information-about-locked-or-banned-or-suspended-accounts/
Provide as much new info in the dispute as possible including the recovery of the account.