Forum Discussion

Rob_roode's avatar
Rob_roode
2 years ago
Solved

Abandonment penalty after game crash

Playing ranked I was in the top ten when suddenly the game crashed and wouldn’t let me rejoin and got hit with the abandonment penalty because of bad severs 
  • EA_Mako's avatar
    EA_Mako
    2 years ago

    Hey @Rob_roode,

    Sorry to see you weren't able to reconnect to the game. Did you get any particular error message with the game crash?

    I'm afraid we're unable to make any adjustments to your LP in these situations, but if you're seeing this happen on a consistent basis I'd definitely recommend checking through these connection troubleshooting steps to see if there's any improvement.

abc1469601782's avatar
abc1469601782
2 years ago

How are you gonna give out 10 minute bans to me (and my party!) when its your servers that are failing? That seems ridiculous.

You should be able to tell on your end if I disconnected purposefully or if your servers just didn't let me load in. Figure it out man

HRSegovia's avatar
HRSegovia
2 years ago

Three times now for a total of 450 LP + whatever I would have earned in the game.

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