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pigasus89's avatar
pigasus89
New Novice
3 days ago

Problem with mic

I just had a new pc build. I download the game and start to play. My mic doesn't work i do some changes at settings and it doesn't fix the problem. My brother used my pc and my headseats and everything works. I copy his settings but in my account the problem is not fix. Any suggestions?

6 Replies

  • pigasus89​ Sounds like you might be using a child account, (which is subject to a few limitations).

    If you aren't using a child account, what settings do you have set up in-game, (and is your brother able to talk in-game as well)? Is your PC itself detecting your mic? (If you use Discord at all, are you lighting up green while talking in a voice channel?)

    Note: I recommend that you both play on different PCs as if something were to happen, (such as one of you getting banned), it will affect both of you.

  • He came for few days for vacation thats why he used my pc. I test the mic from windows, discord even from steam and the test was good. He was able to talk in-game. And also the talk in-game was good and in other steam games. How can i check if i use a child account? But i don't think is that. When a create my account i was adult

     

  • Midnight9746's avatar
    Midnight9746
    Hero+
    3 days ago
    pigasus89 wrote:

    He came for few days for vacation thats why he used my pc.

    Ah, that makes sense!

    pigasus89 wrote:

    I test the mic from windows, discord even from steam and the test was good. He was able to talk in-game. And also the talk in-game was good and in other steam games.

    Sounds like either a Windows sound setting issue, (where Apex isn't setup to use the correct device), or something is up with your EA Account.

    You can check your Windows settings while Apex is running, and see if it is somehow set to the wrong device, (and also check if Apex has permission to use your mic).

    pigasus89 wrote:

    How can i check if i use a child account?

    If you used your own email address when you had signed up for your EA Account, then you should have an adult account.

    You should be able to check that by signing into your EA Account and then heading over to the "family management" tab.

    > My EA Account | Family Management

    If you see "Adult (You)" under your username, then you are good to go there!

  • pigasus89's avatar
    pigasus89
    New Novice
    3 days ago

    It seems it work for now. I hope it's fixed. Thank you for your help.