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Ag_tomot's avatar
Ag_tomot
Seasoned Novice
4 months ago
Solved

About children's accounts(Japan)

I would like to know if my child's EA account created in 2022 is valid. My child is 12 years old now. The platform is a Nintendo Switch. On February 4th, on the APEX title screen domain:eadp:...
switch
  • Ag_tomot's avatar
    Ag_tomot
    4 months ago

    I was able to solve the above problem today.

    When I downloaded EA app on my PC, I was able to solve this problem by entering the ID, password, and parent email address of children under 12 years of age and authenticating them.

    This could not be authenticated no matter how many times I tried from the Nintendo Switch itself or from the EA.com site.
    However, after downloading the EA app and trying the above method, it was solved.

    My child is also very happy.
    If you are having trouble with the same issue, please try it.

    Thank you to everyone who read it.

Ag_tomot's avatar
Ag_tomot
Seasoned Novice
4 months ago

I was able to solve the above problem today.

When I downloaded EA app on my PC, I was able to solve this problem by entering the ID, password, and parent email address of children under 12 years of age and authenticating them.

This could not be authenticated no matter how many times I tried from the Nintendo Switch itself or from the EA.com site.
However, after downloading the EA app and trying the above method, it was solved.

My child is also very happy.
If you are having trouble with the same issue, please try it.

Thank you to everyone who read it.

  • 6inp0's avatar
    6inp0
    Seasoned Newcomer
    4 months ago

    Thanks so much!!!!!!

    I was also having the same problem.

    I found this post,tried it and it solved the problem!

    Both my sons and I love this game,and Iwas sad to think we would no longer be able to play it.

    I’m really glad it was revolved.

    I really appreciate your post.

     

    • Ag_tomot's avatar
      Ag_tomot
      Seasoned Novice
      4 months ago

      Hello!

      I'm so happy to hear that too!
      I'm honored to be of service to you.

      Thank you for your message!

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