About the crash on the results screen.

I am not an English speaker so I am using the automatic translation from DeepL.
Please forgive me if the text may be difficult to read.

I had Apex crash on the results screen after playing a ranked match.
I checked the event viewer and could not find any related errors.
No matter how many times I restart, I keep running into the same problem.
I have another account, so I started it to try it out and it was fine, and I was able to start Apex and play on that account.
However, I still cannot play Apex on my main account.

Is there anything I should try?