Forum Discussion

6 years ago

Solved

Accidental Purchase Using Apex Coins

I was trying to buy Revenant with legend tokens, but thanks to moving my mouse too fast I bought him using Apex Coins. I'm appalled that there's no confirmation screen saying "Yes, I want to buy this character using this type of currency" and I really would like to request that I be refunded 750 Apex Coins and Revenant removed from my account so that I can purchase him using legend tokens instead. There's simply no reason that there is not a warning when you're about to use premium currency to purchase things ingame. The attached picture is for proof that I have enough legend tokens to purchase Revenant, and that I did not need to buy him with Apex Coins.

EA_Mako
5 years ago
Unfortunately not, sorry @Made_Bademosi.

All in-game purchases are final and cannot be refunded or swapped for a different currency type.

This is a pretty old thread so I'll be locking it here to avoid continued necro-posting, thanks!

3 Replies

K1ue
6 years ago
Sorry, buddy but that's entirely on you, nothing anyone can do to help. Sad to hear that though.
Made_Bademosi
5 years ago
Nothing can be done at all ?
Because I just had the same issue because my controller has stick drift if I was wealthy I wouldn't have this issue in the first place. 😭
EA_Mako
Community Manager
5 years ago
Unfortunately not, sorry @Made_Bademosi.

All in-game purchases are final and cannot be refunded or swapped for a different currency type.

This is a pretty old thread so I'll be locking it here to avoid continued necro-posting, thanks!