i accidrntally purchased 10 apex packs out of iwhich three were opened by mistake just few minutes ago please help me to rufund my apex coins ?
id Zentred
on ps4.
i rquest that this purchase of my earned battlepass apex coins was by mistake done by my small brother
You can try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They will let you know if anything can be done.
Community ManagerHi there, @FrozenZentred.
Unfortunately, we can't refund accidental purchases. It would be best to secure your PC/console better so others aren't able to log in to your account without your knowledge.
Community ManagerYou can try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They will let you know if anything can be done.
Is it possible for you guys to take the apex pack away and give me my 100ac back?
Community ManagerHello, @Ajaxx97052.
Please see my previous message for contacting support. Thanks!
Hey I had the same problem and I was wondering if you ever got money back.
@GooseRWK8
they will not return you neither solve your any problems just only one excuse that "server rewards people and it cants be manually changed "
Community Manager
