Forum Discussion

5 years ago

Solved

Account banned and ea help not replying

I raised a ticket more than 2 weeks ago to check the banning reason and how could I do something about it but I've got no reply from ea help. The ticket number is 67290294. Yes, I raised it on http...

EzyHawk
5 years ago
@Fuanitou
I'm sorry this happend to you but we can't assist you with any account and ban related issues here.

Please head over and read this:
https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

There is no need to create a new ticket for this issue, Remember that an issue can take a while to be resolved depending on the reasons behind the ticket.

Have a good day and i hope you're ticked is being taken care of asap.

yananis

5 years ago

@ElodyzIm having the same issue. I got banned in January and I still cant see the tickets I do, even the EA's answer, I dont know what to do anymore.

1234smile4321

5 years ago

Haha, okay, so, either everyone is crying wolf or we've all been screwed by a bad system.

People here are sitting on tickets for MONTHS. We're all innocent and trying to get help. Most of us have put money into the game and didn't do anything wrong, I'd bet money on that. So, what do we get?

I feel pretty robbed.