Forum Discussion
EA_QueenBee
Community Manager
2 years agoHey @itss_maram,
It doesn't look like your account is banned, but it looks like your console is linked to an old or disabled EA account. You should be able to restore that account if you reset the password on the linked email address. We have some more information here:
https://help.ea.com/en/help/account/close-ea-account/#restoring-deleted
It doesn't look like your account is banned, but it looks like your console is linked to an old or disabled EA account. You should be able to restore that account if you reset the password on the linked email address. We have some more information here:
https://help.ea.com/en/help/account/close-ea-account/#restoring-deleted