Forum Discussion

Trey_2420's avatar
5 years ago
Solved

Account Disabled

Hi,

It says “Your EA account is disabled

Your login credentials might have expired. Good news: all you need to do is reset your password at www.ea.com...”  EA

I have reset my password twice and it still shows up the same thing ever time. My emails are also the same on my xbox and EA account. 

please help!

19 Replies

  • Still having this problem. Launch the game and am told credentials are expired. I’ve reset my password multiple times. Rebooted console. Tried to link my PS5 again via browser but it gets stuck in a loop. Game is unplayable. I don’t get a login screen when I launch it to enter an ID or PW

  • vmc5021's avatar
    vmc5021
    5 years ago

    Barry can you actually help us fix an issue that is plaguing many users instead of prompting us to waste our time.

  • @vmc5021 I just got Fifa 21 and Low-key; the same thing is showing up on my screen. I've been playing on the same EA Account since 2013, and out of nowhere, this is popping up like bruh. I even reset my password, and it isn't working. Can anybody help me? I can't even play online.
  • This is riduculous.

    If you paid for something in the real world and the peson you paid decided you could have it but not be able to use as intended.

    Youd take them to court to resolve the situation no? 

    In a way its theft and fraud. Promising to solve your problem with circular revolving endlessly un helpful advice that knowingly helps no one in the same position.

    Please have this sorted out as it seems im not the only case. 

  • I've played since season one and stopped at season four and now when I try to play it again it says my account is disabled for some reason which makes no sense. So I reset my password and it tells me the same thing. Now I am on here trying to see how to fix it but I guess the only way to fix it is to delete the game. 

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey there!  

       

    This thread's getting old, so we're closing it to avoid any necroposting. If you have more questions or want to keep the chat going, please start a new thread! That way, things stay neat and tidy, and everyone can join in. 

      

    Thanks for your understanding.