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n33l97's avatar
6 years ago

Account got banned even though it has been inactive for 2 months?

My Apex Legends account got banned ingame even though I hadn't played for the better part of 2 months (November and December last year). During the New Year period, when I tried to login, I saw that my Origin account had been hacked and customer support helped me get my account back. But when I tried to play games on it, it kept putting me into lobbies with only 2-3 other teams for 2 days so I made a new account and stopped playing on this one since I couldn't find any proper solution for this online. Now that the new season has started, I logged in today and when I tried to get into a game, I see my account has been banned. I have never cheated or used any hacks in my life but I cannot vouch for what happened during the time my account was hacked. I have more than 900 hours in that account and this is so messed up. Is there any solution to this? I've attached a screenshot of my previous case where EA support helped recover my account from the hacker.