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fivecargo5's avatar
fivecargo5
Rising Novice
4 days ago
Solved

Apex Legends stuttering 5 minutes after launch

When I first installed Apex legends on my freshly built machine, which is dual boot with 2 Windows 11 Pro operating systems, the game ran perfectly.  I played for several hours, no issues, and proceeded to shut down the computer when done.

The following day after booting up, the game started to stutter (game, audio and wider pc in general) after 5 minutes of gameplay.  It is always around the 5 minute mark that the stuttering starts.  The stutters are spread randomly by a few seconds and very bad, lasting anywhere from a few milliseconds to half a second.

I tried ALL the recommended tweaks, reinstalls, driver updates, windows settings changes, BIOS changes... EVERYTHING.  I've exhausted every last suggestion Google has to offer.

Surprisingly, installing it on my OTHER windows 11 pro operating system (different nvme drive) worked, right up until I rebooted it.  Same problem.  Game is fine until Windows 11 restarts, and then the OS is somehow 'infected' with something from the restart that I cannot get rid of by uninstalling/reinstalling the game, steam, Easy Anti Cheat, or anything.

My system is high end, AMD 9800X3D, RTX 4080, Aorus X870 Elite Wifi7 Mainboard, 32gb RAM.  There is no heavy load on the CPU or GPU when the stuttering starts and the temperatures on both are fine.

The problem is restricted to Apex Legends only as far as I can tell, and I suspect it has something to do with EAC or some service/thing that does something at system startup.

No other games give me the same grief (as far as I can tell).  The issue seems to Apex only, and it works just fine right up until I reboot and is stuffed from there on out.

Hoping someone can give me a further clue or has seen this before and knows what's going on.

  • Fix for stuttering on desktop/laptop after 24/07/2025 update

    If your laptop or desktop use realtek lan drivers from manufacturer or you have newer one you will get micro stutter after 3-4 minutes in game. This is caused by EAC scanning realtek lan driver and causing high cpu usage. Everytime you get a stutter you can observe event viewer spammed with errors: event id 2 (rt26cx21 cannot be found). Reinstalling driver doesnt not help. Only solution is to remove realtek lan drivers and let windows install generic ones and your stutter will be gone.

    Also if you run motherboard with tb4 make sure to select power options for usb to disbale

    https://rog-forum.asus.com/t5/amd-600-series/x670e-usb4-and-easyanticheat-cause-stuttering/td-p/980441

8 Replies

  • Darkthing878's avatar
    Darkthing878
    Rising Newcomer
    4 days ago

    Same here just downloaded apex on a new rig with Ryzen 7 7800X3D and a RX 9060 XT and same problems even gone through the same troubleshoot process along with turning off all overlays I could find in the system, problem still persists

  • Sib3riX's avatar
    Sib3riX
    Rising Traveler
    4 days ago

    Fix for stuttering on desktop/laptop after 24/07/2025 update

    If your laptop or desktop use realtek lan drivers from manufacturer or you have newer one you will get micro stutter after 3-4 minutes in game. This is caused by EAC scanning realtek lan driver and causing high cpu usage. Everytime you get a stutter you can observe event viewer spammed with errors: event id 2 (rt26cx21 cannot be found). Reinstalling driver doesnt not help. Only solution is to remove realtek lan drivers and let windows install generic ones and your stutter will be gone.

    Also if you run motherboard with tb4 make sure to select power options for usb to disbale

    https://rog-forum.asus.com/t5/amd-600-series/x670e-usb4-and-easyanticheat-cause-stuttering/td-p/980441

  • Juct1cee-___-'s avatar
    Juct1cee-___-
    Seasoned Newcomer
    4 days ago

    I have same problem but I don't have realtek lan drivers

  • I disabled the Realtek family controller and viola.  I noticed my event viewer littered with errors relating to the realtek ethernet family controller.

     

  • fivecargo5's avatar
    fivecargo5
    Rising Novice
    4 days ago

    If it's not the LAN driver, then it could also be a USB controller.  The rabbit to chase here is finding what driver EAC is interfering with.  The tell-tale sign is the stuttering happening 5 minutes in to the game.  I found a thread somewhere talking about a Thunderbird USB controller on a specific motherboard.  You may have that issue.  The fix there is adjusting a power setting for USB on your power plan in Windows, as Sib3riX​ mentioned.

    Go to Event Viewer in Windows -> system, and look for spammed error messages.  They will give you a clue.

  • fivecargo5's avatar
    fivecargo5
    Rising Novice
    4 days ago

    Thank you, kind Sir.  I did see the messages in event viewer relating to Realtek driver, but since they weren't showing on my other OS I discarded that and wasted many more hours chasing ghosts.  Soon as I saw your response I knew this must be the fix.

  • Sib3riX's avatar
    Sib3riX
    Rising Traveler
    4 days ago

    Just check link from asus post if this doesnt help just track what is happening in event viewer. It will be spammed with a lot of error messages. Click on that message and post here and we can find solution.

  • Sib3riX's avatar
    Sib3riX
    Rising Traveler
    4 days ago

    Hey,

    No problem happy to help.

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