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DoGGyDM's avatar
DoGGyDM
Not applicable
5 years ago
Solved

Account Is Disabled

Please Help me! My account Is Disabled.Why?
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hi @DoGGyDM, 

    I'm afraid this isn't something we can help with here on Answers HQ. Please reach out to the Terms of Service team so they can review your account. 


    For more information on how to set up a case with them check out the EA Help website. 

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hi @DoGGyDM, 

I'm afraid this isn't something we can help with here on Answers HQ. Please reach out to the Terms of Service team so they can review your account. 


For more information on how to set up a case with them check out the EA Help website. 

DoGGyDM's avatar
DoGGyDM
Not applicable
5 years ago

Hi,

My case is still IN PROGRESS.Why???

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @DoGGyDM 

    The Terms of Service team reviews cases as they come in. If they are working through a lot of cases their investigation may take some time. Unfortunately we don't have a way to see exactly how long that might be, but the TOS team will get back to you as soon as they can. 

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