Forum Discussion

ScoobyMoon's avatar
ScoobyMoon
Seasoned Newcomer
6 months ago
Solved

Account is not permitted to play online

Hi! I’m on Ps5 and I was kicked from a match and am now getting a “this account is not permitted to play online” message. I have no bans or suspensions on my account and I can’t open an EA help ticket because it keeps saying the page is down and “that’s on us”. 

I see others are having the same issue, please assist. Thanks 

23 Replies

  • Wcl281's avatar
    Wcl281
    New Novice
    6 months ago

    Really now that is weird I was on another thread about this issue and it seemed all the system but PS4 were having issues my brother is in the other room playing apex right now on a PS4 so I don't understand what's happening