Progress loss
Hello, I lost my Apex Legends progress after moving from PS4 to PS5. - I played from 2020–2021 on PS4 (300+ hours). - Same PSN account, same email, same EA account. - I recently installed Apex on PS5 and got treated as a new player. - My PS5 system still shows 300+ hours played in Apex Legends (PS4 version). - EA account is correctly linked to my PSN — I've checked on https://myaccount.ea.com. I submitted multiple tickets and attached: - Proof of purchases from 2021 (EA emails), - Screenshot from PS5 system showing game time. EA support keeps replying with unrelated templates like: - “Progress doesn't transfer between PC and PlayStation” (I'm not on PC), - “Try restarting the game” (already done), - “Check your account linking” (already linked). This is not a cross-progression request. I just want my original PS4 progress restored on the same PSN/EA account. **Please escalate this to a Game Data or Account Specialist.** My EA Help Case Number: 215892846 Thanks in advance.Strange Sensations and Aim Assist Issues in Apex PC
Strange Sensations and Aim Assist Issues in Apex PC (Season 22 and Later) Since Season 22, I've been experiencing issues with aiming and sensitivity in Apex Legends. The symptoms are occurring both in the Firing Range and in actual matches. It feels like the sensitivity settings I set are being changed unintentionally. Aiming feels unnaturally high or doesn't respond as smoothly as expected. These symptoms are inconsistent and can persist or suddenly disappear, making it difficult to pinpoint the root cause. I've tried everything, including replacing peripherals (controllers, etc.) and testing on all platforms, including PS4 Pro, PS5, and PC, but the same issue occurs on all. Current Settings (PC): CPU: AMD Ryzen 5 5600X GPU: NVIDIA GeForce RTX 3060 Sensitivity: 43, Classic Response Curve, Advanced Aim Assist Settings: On Due to file size limitations, a clip showcasing the issue and current settings has been posted to @sekoseko_1234 on Twitter. Please check there for more details. I'd really like to be able to play Apex again, especially in a competitive environment. Any help would be greatly appreciated.Glitches in friend lobbies
Whenever i join a friend lobby the game keeps glitching, sometimes crashing sometimes one of us enters the game without the rest of the squad with randoms. I don't know if this is a personal issue or what because the error messages make no sense if any appear in the first place.
Help me with bringing my stuff from ps4 to pc
I just bought a pc and i want to transfer my stuff from ps4 to pc i just wanna get the apex legends i had i in my ps4 and cosmetics how do i do that and no i dont have my ps4 linked to my pc account i wanna do this without losing everything on my ps4 like on every last game pls only help if you KNOW how to do this no maybes no ifs only guarantees, thanksPermanent Ban – Request for Clarification and Fair Re-Evaluation
Hi EA Team and Community, I hope you’re doing well. I’m reaching out regarding a permanent ban issued on June 20, 2025 on my Apex Legends account. I’ve already submitted an appeal through the formal EA channels, but I’ve only received the default message that the decision will not be reversed — without any real details. I understand the importance of fair play and fully support your efforts in maintaining a healthy game environment. However, I believe my situation deserves a closer review. To clarify: I believe the issue stemmed from a friend using my setup and entering a bot lobby without my awareness of the implications. I’ve submitted screenshots, context, and proof of my clean gameplay history, including over 2,000 legitimate hours and a strong presence in the community. I’ve invested time and money into the game and never intended to violate any rules. I took responsibility and have cooperated fully. I’m kindly asking for transparency — a chance to understand the specific reason for the ban and whether there’s any possible resolution other than a permanent ban. If there’s a way to speak to a senior representative or receive a manual case review, I would be deeply grateful. Thank you for your time and for creating a game and community I’ve truly enjoyed being part of. Sincerely, abumaziadRedeemed apex codes and never got it
About a week ago I redeemed a $100 gift card code on the EA website in my phone. I waited patiently to see if I would get it but it never showed up. The code said successfuly redeemed and it showed my game and everything however every time I open my game I still haven’t gotten it. EA please help. I play on ps4
Serious FPS Drops on PS4 - Please Improve Optimization
Dear Apex Legends Development Team, I’ve been experiencing severe FPS drops while playing Apex Legends on PS4, especially during intense fights or crowded areas. The inconsistent frame rate makes the game difficult to enjoy and significantly affects the overall gameplay experience. Many PS4 players are facing the same issues, and we hope you can prioritize optimization for last-gen consoles. Not everyone has access to a newer system, and we still want to enjoy the game smoothly. Please consider addressing this in a future update. Your attention to the performance on PS4 would mean a lot to a large portion of your player base. Thank you for your time and support. Sincerely, [A concerned PS4 player]