Account locked after unban, need help.

Hey tokomaro​,

If your account is now appearing locked rather than banned, that could be an indication someone else had gained access to your account at some point and it's been locked until support can verify the actual owner is back in control.

It sounds like you've already taken some other steps to make sure everything is secure, so at this point I'd just get in touch with the support team directly so they can help verify those steps and unlock the account from there. You should be able to open a case here to get in touch with the actual support team rather than the help bot that shows up on certain help site pages.

I dont think you get unban or something like that. I do not mean you wont have that chance but I am actually in the same situation. I checked my apex account on steam few days ago and  it also say I get account locked but when I run game on EA app, my account still get permanently ban for "gameplay enhancement"