Forum Discussion
EA_cuervo
Community Manager
2 years agoIf you're not getting the chat option when trying to contact support, can you please try:
- Go to: https://help.ea.com/en/help-home/
- Select the game you need assistance with or EA App
- Select "I want to update my EA Account information"
- Scroll down the page to find the "Chat with us" option
If the chat doesn't show up, please try doing that while logged out. Once selecting the chat option it will ask you to log in, but you can select the option to continue without logging in.
I hope this helps!
2 years ago
@EA_cuervo I couldn't send my chats, and I tried for days but it didn't work. Is there any other way I can get back to my game progress, it's the only way I can contact you.