NanoPujol_ From the sound of it, you may be logged into the wrong Steam Account as your Apex Progress is stored on the EA Account level, but if the Steam Account is the correct account, then there may had been an unlink and/or relink somewhere which had caused the loss of your Apex Progress.
With that being said, are you sure you are using the correct Steam Account, and if you are, is it linked to the correct EA Account?
Note: I do not work for EA or for Respawn, I am a volunteer, and if your Apex Progress is still missing after making sure the accounts are properly linked, and that you are using the correct EA Account, then I'm afraid that the progress was lost.
