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SwitchXII's avatar
9 months ago
Solved

Account Reset to Level 1

Last month around April 10th, I logged onto my account and it was completely reset to level 1, and I lost all in-game content from the last several years of playing as well as purchases! I did not unlink any accounts at all before this issue. Can anyone help?

  • Hey @SwitchXII,

    We should be able to help get this fixed up, but we do just need to confirm a bit of info first.

    I've sent you a DM here on AHQ, please check your inbox for that in the top-right corner and get back to me there when you can. Thanks! 

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