Forum Discussion

iSuperVolk's avatar
4 years ago
Solved

Account Status Overturned

My account was banned/disabled due to a potential security violation via someone accessing my account. The status of that case was disputed and overturned however, when I used the customer support vi...
  • EA_Aljo's avatar
    4 years ago

    Hello, @iSuperVolk 

    I can see the ban is still on your account, but an advisor should be able to help with this. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!