Solved
account was stolen and Apex get banned
My account was hacked and cheated, resulting in my Apex being banned. I have made multiple appeals on the grounds that my account has been stolen, but TOS has not lifted my ban. Not long ago, I rec...
Hey @symbolirudolf63,
We are not able to assist with any account-related issues like this on the forums, sorry.
Other access to the account is certainly one of the factors taken into consideration in these cases, as is the activity that took place during this period.
If you've submitted multiple appeals to have our Terms of Service team take another look at the ban and they have declined to remove it however, I'm afraid that is final and not something we'll be able to change here either.
