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rxjbth4z85y5's avatar
rxjbth4z85y5
3 years ago
Solved

All my progress has been reset

This happened not just with apex, but with my EA account. One day a log into apex, and i have been logged out(this was with steam apex btw). I was like okay maybe i just log in not a big deal. I logg...
  • EA_Illium's avatar
    EA_Illium
    3 years ago

    Hi @rxjbth4z85y5 If we are no longer seeing your progress on Apex through Steam and missing games from your connected PS and Xbox accounts I would recommend reaching out to our support to take a further look at this and verify we are signed into the correct account. 

    • EA Help website - Live Support (Phone, Chat, Email) 
    • Twitter - Select the message icon to get assistance   

    Thanks!

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hi @rxjbth4z85y5 If we are no longer seeing your progress on Apex through Steam and missing games from your connected PS and Xbox accounts I would recommend reaching out to our support to take a further look at this and verify we are signed into the correct account. 

  • EA Help website - Live Support (Phone, Chat, Email) 
  • Twitter - Select the message icon to get assistance   

Thanks!

  • soberino's avatar
    soberino
    3 years ago
    @EA_Illium Please help me bring back my progress, skins and all in my account. It just happened that I didn't know someone unlinked my ea in my steam account. When I login my steam account it just requested to open and relink my ea account so I did. And it went back to lvl1 and all my premium skins were gone also my rank.

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