Hey @UberTodasParte, This sounds like you may have unlinked an account from your EA Account, which would indeed affect your progress and cosmetics. The only way to restore that progress would be re-linking the original accounts. If you're running into any trouble with that process please contact support directly and they'll be able to take a look at what other options may help out here. Thanks!

Forum Discussion

UberTodasParte

3 years ago

Solved

all skins, progress, and unlocks gone after switching from to steam and back

wht do i do ?

EA_Mako
3 years ago
Hey @UberTodasParte,

This sounds like you may have unlinked an account from your EA Account, which would indeed affect your progress and cosmetics.

The only way to restore that progress would be re-linking the original accounts.

If you're running into any trouble with that process please contact support directly and they'll be able to take a look at what other options may help out here. Thanks!

1 Reply

EA_Mako
Community Manager
3 years ago
Hey @UberTodasParte,

This sounds like you may have unlinked an account from your EA Account, which would indeed affect your progress and cosmetics.

The only way to restore that progress would be re-linking the original accounts.

If you're running into any trouble with that process please contact support directly and they'll be able to take a look at what other options may help out here. Thanks!