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D_ht000000000's avatar
D_ht000000000
2 years ago
Solved

Already linked EA with steam but still can't log into APEX

Hi, I linked my EA account to steam account a long time ago, but one day I keep getting the error message when trying to enter APEX that I haven't linked EA account to STEAM. I tried re-linking but d...
  • D_ht000000000's avatar
    D_ht000000000
    2 years ago

    Hi, I've managed to solve the problem! It's because I didn't enable steam in game overlay that prevented the pop up to sign into EA account. Many thanks for the reply anyway!

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @D_ht000000000,

Is it possible you have multiple Steam accounts in use here?

You should be able to check your EA account connections page here to verify which Steam account is linked. 

Can you grab a screenshot if you're still seeing the same error after checking that info?

  • D_ht000000000's avatar
    D_ht000000000
    2 years ago

    Hi, I've managed to solve the problem! It's because I didn't enable steam in game overlay that prevented the pop up to sign into EA account. Many thanks for the reply anyway!

    • EA_Mako's avatar
      EA_Mako
      Icon for Community Manager rankCommunity Manager
      2 years ago
      Hi @D_ht000000000,

      Thanks for dropping back in to let us know what was causing this, glad to hear you were able to get things sorted!

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