anti-cheat authenticatification failed 1/2
Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number NVIDIA GEFORCE GTX 1070 Enter RAM memory size in GB 16Go What is your gamertag/PSN ID/EA Accou...
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EA_Blueberry
Community Manager
Community Manager
@ESL_Shad wrote:
Yes I tried all these things yet. The only thing which is différent for me is the first step in the anti-cheat guide :
You should see the message: 'OK: connection successful'
I can't access the websites, are you able to ?
Thanks for pointing that out! They needed to be updated. Try these links:
1. Verify connectivity to Easy Anti-Cheat
Ensure you can access our Content Distribution Network by following these links.
On both I get "200 - HTTP OK"
- EA_Blueberry
Did you link up your Steam account? Players have been able to get passed this by unlinking it. https://answers.ea.com/t5/Technical-Issues/Apex-Legends-Stuck-on-the-loading-screen/m-p/7426531
Are you able to load in under a different Origin account? (If you have another one)
I never linked up my Steam account to my Origin account.
I tried (and just tried again to verify it) with a different Origin account but I get the 2 same problems (it depends if the game is on my SSD or hard drive) (btw thanks a lot for all your answers)
- EA_Blueberry
@ESL_Shad
Do you have any sort of lighting programs for your PC or other overlays/third party programs running in the background? It could be anti-virus related where it's blocking Origin/Apex from properly running. We'll need our Support team to take a deeper dive into this with you. Please reach out to an EA Advisor as soon as possible.
Community Highlights
- EA_Blueberry7 years ago
