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Hello,
I'm getting the following error when trying to load APEX after new season update - "r5apex.exe - Application Error The Application was unable to start correctly (0xc0000005). Click OK to close the application."
Everything was working fine before the update, and no error occurred. I've tried uninstalling, reapairing EasyAntiCheat and checking files integrity already. Please help me solve this problem, because i can't play game now..
Out of curiosity, what version of windows are you running? It seems to be a 7-specific issue at this stage.
- 3 years ago
its happening to me on windows 11. i try to launch the game, the apex logo pop ups-shows it loading, then just goes back to the ea hub.
- 3 years ago
This is why I dread apex patches lol
- 3 years ago
Yup I'm running win-7
- 3 years ago
Windows 7 for me as well, game ran fine before this patch though.
I'm launching the game from the EA app and after the rectangle appears with Balistic's pic, I get a pop up error box saying -
error: there is a problem with your game's setup. please reinstall your game.
I have reinstalled it a few times, repaired it, erased the 43.dl file and reinstalled direct x and the different C++ files
Step 1) Update Windows Step
2) Install Media Feature Pack: If you are using N versions of Windows: https://www.microsoft.com/en-us/softw... https://support.microsoft.com/en-us/h...
Step 3) Navigate to C:/Windows/System32 and delete d3dcompiler43.dll (Copy the file save it somewhere as a backup) Now visit this Microsoft link to DirectX End-User Runtime Web Installer to install missing files: https://www.microsoft.com/en-us/downl...
Step 4) Microsoft .NET Framework Repair Tool: https://www.microsoft.com/en-us/downl...
Step 5) Install Visual C++ files from Microsoft website: https://support.microsoft.com/en-us/h...
Step 6) Repair the game files in Origin
I have tried these steps's to no avail, via a youtube vid.
Reinstalling the game again right now
I have also tried launching via steam and I got the error you guy's did on this thread.
- 3 years ago
I have this problem also, Win 7
Getting tired of checking back here, I am surprised they didn't check it in Win 7 before they released the patch. Also surprised they are just ignoring this problem here in the forums.
Windows 7 is a reliable rock solid OS and this game worked great in it, what happened ?
If it is over for us on this game, why not let us know ?- EA_Mako3 years ago
Community Manager
Hey @SuperShirtGuy,
This is still under investigation, afraid we just don't have any new updates to share at this point.
You're welcome to follow along on the Trello board as well if you'd prefer that, as it has been added there for tracking purposes.
[Windows 7] With DirectX11, game crashes upon launch on Apex Tracker | Trello
We'll share any updates here as well once we have them, thanks for hanging in there.
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