5 years ago
APEX ACCOUNT BANNED?
Hello, I've received an email from EA that my account has been banned for cheating. In no way have I installed any cheats or used any cheat, I am an online streamer please check KehlySavage on faceb...
Hey @IGx-KehlySavage !
Welcome to Answer HQ! 🙂
Unfortunately, we cannot help with account bans on AHQ.
If you feel your account was flagged as a false positive, you best reach out to the Terms of Service team.
Click here to reach out to the Terms of Service team.
They try to reply within 5 business days but it could take a bit longer due to the increased safety measures being put in place.
Just keep an eye on your mailbox and also check your spam and promotion folders as sometimes these emails can get routed over there.