Solved
apex Account data reset
Hello, my game account has been reset since April, the level reset has become level 1, and I can't get legendary tokens after upgrading, and the previous season pass has also become level 1,Hello, my...
Forum Discussion
@Rev1cEeeee What @EA_Illium was asking was if you had Steam linked to another EA account.
In other words, did you unlink Steam from your main EA account and then linked Steam to another EA account?
Because if you did, Steam would no longer have access to your Apex Legends progress, as the progress is tied to your EA account, not your Steam account.
- @Midnight9746 I didn't unlink my original EA account, nor did I link my EA account to another Steam account.
- @Midnight9746 But I can't get Legend Tokens and rewards when I level up now, I've tried asking for help from (help.ea) but they haven't replied to me, help me, please
@Rev1cEeeee For EA Support cases, those can take 3-5 business days, (and sometimes a bit longer depending on the case).
Unfortunately, I'm unable to assist you with any account-related issue, (besides providing links to support articles found on help.ea and directing you to EA Support over at help.ea).
Note: The links will be in Chinese (Simplified), since it was the language your screenshots were in.- @Midnight9746 Ok, thank you for your help
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