Apex account stolen
I haven't played Apex for a few months, but recently I was going to play Apex and found that I couldn't log in, so I changed my password and logged in again, and then I found that my Apex account had...
Forum Discussion
EA_cuervo
Community Manager
Community ManagerIn this case, you will need to contact EA Help Support, as they will be able to check that for you and assist you further.
They didn't reply to me
- EA_cuervo
If you're contacting them via email, please try the live chat.
If you're not getting the chat option when trying to contact support, can you please try:
- Go to: https://help.ea.com/en/help-home/
- Select the game you need assistance with or EA App
- Select "I want to update my EA Account information"
- Scroll down the page to find the "Chat with us" option
If the chat doesn't show up, please try doing that while logged out. Once selecting the chat option it will ask you to log in, but you can select the option to continue without logging in.
I hope this helps!
The chat window is not showing
- EA_cuervo@Jiongjionghe please check if you have any pop-up or blockers running in your browser and temporarily disable them for the EA Help website.
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