Forum Discussion

Cladcranberry's avatar
1 year ago
Solved

Apex badges bugged

hello I was wondering where my badges have gone after the cross progression my badges on my account had dissappear I lost all my good badges like 4k and 20b and my ranked badges so I just figured it was a glitch so I stopped playing till a couple of days ago and my badges are still not on my account so I was wondering where they had gone? Like my diamond badges had dissappear but I still have some other badges from season 1 does anybody know how to fix this?

  • Hey @Cladcranberry,

    Some badges from Apex Legends’ earlier seasons previously earned on a non-primary account (an account that wasn’t the highest level at the time of Cross Progression) may not have been merged into the new Cross Progression enabled account which will be used going forward.

    If these badges can be earned again through future gameplay, that is the only way to reacquire these badges.


    Our FAQ here has a bit more information on badges and other missing content, which I've also included below. 


    I lost some of my content when Cross Progression went live. What happened to it?

    Due to the way legacy content was stored, some items in the game were inherently tied to stats. Since we cannot merge stats, some of the items that are tied to stats, such as Ranked Rewards, Battle Pass Badges, and Collection Event badges, may be lost in the process. The items potentially impacted are:

    • Ranked Rewards: Badges, Holosprays, Gun Charms
    • Battle Pass Badges: More specifically, the number on the Badge
    • Arena Ranked Rewards: Badges, Holosprays, Gun Charms
    • Collection Event Reward Track Badges
    • Achievement Badges

    I never got my Achievement Badges merged. What happened to them?

    During the merge process, some achievement badges associated with non-primary accounts may have been lost because they were tied to stats, which cannot be merged over. These will need to be earned again.

2 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hey @Cladcranberry,

    Some badges from Apex Legends’ earlier seasons previously earned on a non-primary account (an account that wasn’t the highest level at the time of Cross Progression) may not have been merged into the new Cross Progression enabled account which will be used going forward.

    If these badges can be earned again through future gameplay, that is the only way to reacquire these badges.


    Our FAQ here has a bit more information on badges and other missing content, which I've also included below. 


    I lost some of my content when Cross Progression went live. What happened to it?

    Due to the way legacy content was stored, some items in the game were inherently tied to stats. Since we cannot merge stats, some of the items that are tied to stats, such as Ranked Rewards, Battle Pass Badges, and Collection Event badges, may be lost in the process. The items potentially impacted are:

    • Ranked Rewards: Badges, Holosprays, Gun Charms
    • Battle Pass Badges: More specifically, the number on the Badge
    • Arena Ranked Rewards: Badges, Holosprays, Gun Charms
    • Collection Event Reward Track Badges
    • Achievement Badges

    I never got my Achievement Badges merged. What happened to them?

    During the merge process, some achievement badges associated with non-primary accounts may have been lost because they were tied to stats, which cannot be merged over. These will need to be earned again.

  • Hello my account was the main account and the highest level account too so why did I still lose my badges?

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 1 hour ago
40,059 Posts