apex ban
Hello, I can't play apex, it shows that my account has been blocked, but I don't have any blocked records.When can you fix it, I've been waiting a week.
Forum Discussion
EA_Lanna
Community Manager
Community ManagerOh interesting @uziyydsyyds. Ok, let's see...can you share a bit more please? What happens when you go to load up an EA game? Are you playing on PC or a console?
Of course, I started apex, which shows that the client's account has been blocked, and I am pc
- EA_Lanna
Hi @uziyydsyyds,
Ok, thank you that helps. When you load up Apex, are you opening it in the EA App or in Steam? Could you also pop up a screenshot of the error message, please? If it shares your email in full please cover that before sharing, to help keep your info private. 🙂
- EA_Lanna
Your customer service team said that this is a global bug and they are trying to fix it, but I have been waiting for a long time without informing me that the fix is ready .I don't know if you've received similar messages from other players. I play Apex in steam,I want to send a picture but I don't know how to send it
Here's a screenshot of the game and the last reply from your customer service.
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