Forum Discussion
No that doesn't help whatsoever
thanks.
- EA_Illium4 years ago
Community Manager
Hey Legends!
If you are having an issue finding a friend who is on another platform to play cross-play with, check out the following information and let us know if you continue having issues after.
First, to make sure everyone knows how to add your friends from another platform, check out our help article explaining how.
If you are unable to find a friend you may need to update your privacy settings for either your EA Account or your Platform account. If you continue having issues, there may be an age restriction or parental control interfering as well.
EA Account:
Platform Account:
- Xbox
- Settings
- Account
- Privacy and online safety
- Xbox Live Privacy
- View details and customize
- Friends and clubs
- Set to allow for friends
- Playstation
- Settings
- Account Management
- Privacy Settings
- Friends
- Checking settings on allowed
- Nintendo
- Select profile icon (top left)
- User settings
- Friend Settings (Under Friend Functions)
- Check your online, and receive friends request is on
- 4 years ago
hi this doesn't work please fix your stupid * game your company is so * *
- 4 years ago
I play on PS4 and none of my cross platform friends show up on my friends list even after being added. This is also after enabling all ways to find my acc on EA privacy settings, same with my PlayStation privacy settings. And parental couldn’t be messing with it cause EA shows my account as an adult. I have gone through every procedure to try and see my cross platform friends on my list and nothing has worked. Fix your game, it’s broken
- 3 years ago@CaptaiinChronicz Same I will be playing a game with a friend and then take a little break so when I come back to log in the same friend I have just been playing with is offline according to the game and nothing we try let’s us play together. Really strange
- 2 years ago
these responses are useless. just let us see the crossplatform friends
- Xbox
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