Server problems

Why all of a sudden there’s a problem between EA and Xfinity never had a problem before with this shield icon ever popping up on the performance display I know it’s an anti-DDos thing never had a problem between EA and Xfinity before now. It just feels like I can’t play a single ranked match on Apex and my friends have Xfinity and they’re not having any problems at all with the shield icon ever popping up on the screen please fix